Privacy Policy

Introduction

Welcome to AI Video Empire. This Privacy Policy explains how Build-A-Brand Agency ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website aivideoempire.com and use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Submit contact forms or quote requests
• Subscribe to our newsletter
• Make a payment or purchase our services
• Participate in surveys or promotions
• Contact our customer support

This information may include: name, email address, phone number, company name, payment information, YouTube channel URL, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address and geolocation data
• Browser type and version
• Device information (operating system, screen resolution)
• Pages visited and time spent on pages
• Referral source and exit pages
• Click patterns and navigation paths

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide, maintain, and improve our AI-powered video production and YouTube monetization services
• Account Management: Create and manage your account, process payments, and deliver customer support
• Communication: Send service updates, promotional materials, newsletters, and respond to inquiries
• Analytics: Analyze website usage, user behavior, and service performance to improve our offerings
• Personalization: Customize content, recommendations, and marketing based on your preferences
• Security: Detect and prevent fraud, unauthorized access, and other security threats
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Research: Conduct market research and develop new products and features

3. Third-Party Services

We use trusted third-party service providers to support our operations. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data:

3.1 Payment Processing

We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy governs their use of your data.

3.2 Database and Authentication

We use Supabase for database management and user authentication. Supabase provides secure, encrypted storage and complies with industry-standard security practices.

3.3 Analytics Services

We use Google Analytics and similar analytics tools to understand how visitors interact with our website. These services collect anonymized usage data.

3.4 AI and Content Services

We use Google Gemini AI, Replicate, and other AI services to power our video production features. These services may process content you upload or create through our platform.

3.5 Communication Tools

We may use email service providers (such as SendGrid or Mailgun) to send transactional and marketing emails.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (as described above)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, property, safety, or the rights of others
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it. Account data is retained for active accounts and for a reasonable period after account closure to comply with legal obligations.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 GDPR Rights (European Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for data processing at any time

7.2 CCPA Rights (California Residents)

• Know: Request disclosure of personal information collected and shared
• Delete: Request deletion of personal information
• Opt-Out: Opt out of the sale of personal information (we do not sell data)
• Non-Discrimination: Receive equal service and pricing regardless of privacy choices

To exercise these rights, contact us at hello@aivideoempire.com. We will respond to verified requests within the timeframe required by applicable law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure your information receives adequate protection, including using Standard Contractual Clauses approved by the European Commission.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals because there is no industry consensus on how to interpret and implement them. We will update this policy if a standard is established.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. For significant changes, we may provide additional notice (such as email notification). Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.